At UNDERTHESEAADVENTURES, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website, www.undertheseaadventures.com. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you visit our site or make a purchase, we collect certain information to provide you with a smooth and personalized shopping experience. This includes:
Personal Information You Provide
- Contact Information: When you make a purchase or create an account, we collect personal details such as your name, billing address, shipping address, email address, and phone number.
- Payment Information: We collect payment details such as credit card numbers, PayPal information, or other payment method information when you make a purchase. All payment information is securely handled by third-party payment processors and is not stored on our servers.
- Account Information: If you create an account, we collect your username and password to facilitate future purchases.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and your interaction with our website:
- Device Information: This includes information such as your IP address, browser type, operating system, and device type.
- Browsing Information: We collect data about the pages you visit, the time spent on each page, and how you navigate through our site.
- Cookies: Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our site.
2. How We Use Your Information
We use the personal information we collect for a variety of purposes, including:
- To Process Orders: We use your information to process and fulfill your orders, including sending order confirmations, processing payments, shipping products, and providing customer support.
- To Communicate with You: We may use your contact information to send you updates about your order, respond to your inquiries, or send you marketing communications (if you have opted in to receive them).
- To Improve Our Services: We use browsing and device information to monitor and improve our website, ensure security, and enhance your shopping experience.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations, respond to legal requests, or protect our legal rights.
3. How We Share Your Information
We value your privacy and do not sell your personal information. However, we may share your information with trusted third parties to provide services and improve your shopping experience:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, shipping, email communications, and website analytics.
- Legal Requirements: We may disclose your personal information if required by law, government request, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.
4. Third-Party Services
Our website may contain links to third-party websites or services, such as payment processors or social media platforms. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.
5. Security
We take reasonable precautions to protect your personal information. We use industry-standard security measures, such as encryption, to protect the information you provide when making a purchase. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and Correction: You can request to access or correct your personal information by contacting us at [email protected].
- Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
- Opt-Out of Marketing Communications: If you have opted in to receive marketing communications, you can unsubscribe at any time by following the instructions in the email or contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings.
If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to restrict or object to the processing of your personal information.
7. Children’s Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]